This Privacy Policy describes how OrderApp ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect only the minimum information necessary for the App to function:

• Authentication Data: When you sign in, we collect your authentication credentials to verify your identity. Authentication is handled securely through Firebase Authentication.
• Order Data: Information you enter related to orders, including order details, checklists, and associated images, is stored in our database to provide the App's core functionality.
• Photos & Camera: With your permission, the App accesses your device camera and photo library to capture and attach images to orders. Photos are uploaded to secure cloud storage.

2. Device Permissions

The App may request access to the following device features:

• Camera: To take photos for order documentation.
• Photo Library: To save and retrieve images associated with orders.
• Face ID / Touch ID: To secure access to the App and protect your data with biometric authentication.
• Documents Directory: To read and write files necessary for App functionality.

You can revoke any of these permissions at any time through your device's Settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App's core order management functionality.
• Authenticate your identity and secure access to the App.
• Store and retrieve order data, images, and related content.
• Improve and optimize the App's performance and user experience.

4. Data Storage & Security

Your data is stored securely using Google Firebase services, including Firebase Realtime Database, Firebase Firestore, Firebase Storage, and Firebase Authentication. These services employ industry-standard encryption and security practices.

Data may be cached locally on your device to enable offline access. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

The App uses the following third-party services:

• Firebase (Google): For authentication, database, cloud storage, and analytics. Firebase Privacy Policy
• Google Analytics for Firebase: To collect anonymous usage statistics that help us improve the App. No personally identifiable information is shared. Google Privacy Policy

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We do not share your data with any third parties except as described in this policy (i.e., Firebase/Google for infrastructure services).

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the App's services. If you wish to have your data deleted, please contact us using the information below.

8. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

9. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for data collection at any time by adjusting device permissions or contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@roops.co.uk